Terms and Conditions

Terms & Conditions

Welcome to Bhaktishala. By accessing or purchasing from our website, you agree to the following Terms & Conditions:

1. General

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or guardian.

2. Product Information

We strive to display our products, descriptions, and images as accurately as possible. However, slight variations in color, finish, size, or handcrafted details may occur due to photography, screen settings, and the handmade nature of certain products.

3. Pricing & Payments

All prices are listed in Indian Rupees (INR) and are subject to change without prior notice. We accept secure payments through UPI, debit cards, credit cards, net banking, and other payment methods available at checkout.

4. Order Acceptance & Cancellation

We reserve the right to accept, reject, cancel, or limit any order at our sole discretion due to reasons including product availability, pricing errors, suspected fraud, or incomplete information provided by the customer.

5. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, or unforeseen circumstances. Bhaktishala shall not be liable for delays caused by third-party logistics partners.

6. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order details, photographs, and, if available, an unboxing video. Resolution will be provided after verification.

7. Returns & Replacements

Returns and replacements are subject to our Return and Damage Policies. Requests that do not meet our policy requirements may not be eligible for approval.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the property of Bhaktishala and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

Bhaktishala shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any revised terms.

11. Contact Us

For any questions regarding these Terms & Conditions, please contact us using the contact details available on our website.