Privacy Policy

At Bhaktishala (a brand of Anjani Enterprises), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect

When you browse our website or place an order, we may collect the following information:

• Personal details: Name, phone number, email address, shipping/billing address
• Order information: Products purchased, order history, payment status
• Payment information: Processed securely through our third-party payment gateway partners — we do not store your card, UPI, or banking details on our servers
• Technical information: IP address, browser type, device information, and cookies for improving website experience

How We Use Your Information

We use the information collected to:

• Process and deliver your orders
• Communicate with you regarding your order (via SMS, email, or WhatsApp)
• Provide customer support, including returns, exchanges, and refunds
• Improve our website, products, and overall shopping experience
• Send updates about offers or new products (only if you have opted in)

Sharing of Information

We do not sell or rent your personal information to third parties. Your information may be shared only with:

• Courier/logistics partners – to deliver your order
• Payment gateway providers – to process payments securely
• Service providers who help us operate our website (e.g., hosting, analytics)

All third parties are required to handle your data securely and only for the purpose stated.

Cookies

Our website may use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies through your browser settings, though this may affect certain website features.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to legal/order-related record-keeping requirements
• Opt out of promotional communications at any time

Third-Party Links

Our website may contain links to third-party sites (e.g., social media). We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:

Bhaktishala (Anjani Enterprises) 📍 Address: G-42, Galaxy Blue Sapphire, Greater Noida West, 201308 📞 Call or WhatsApp: +91 8796733203

This policy is effective as of the date of publishing and may be revised periodically without prior notice.